SHIPPING & RETURNS
Shipping & Pick Up Policy
We offer both local pickup and shipping.
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Shipping is $6.00 flat per order. Orders over $100 ship for free!
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Customers local to Shreveport/Bossier City, Louisiana have the option to swing by and get their orders from a pickup box for FREE. Please wait for confirmation that your order is ready for pickup. Exact pick up address & instructions will be provided at that time.
Return & Exchange Policy
Due to the custom nature of our items, we do not accept returns or exchanges.
If for some reason there is an issue with your order, we truly apologize. Please reach out to us as soon as possible so we can make it right. The best way to do that is through email.
Throughout the years, I have accepted text messages, Facebook messages, word of mouth, social media posts, & random chance Target encounters to take orders, but it has become too overwhelming to continue that. I have lost too many messages or simply forgotten! I ask that you use email to communicate with me about your order. If other methods are used, there is a good chance I will glance at it and forget about it once I’m in my studio to work. There is also a really good chance one of my twins will accidentally delete it while trying to find Blippi videos…
So please email as a first choice.